Frequently asked questions
We are a full-service storage company offering convenient pick up and delivery storage solutions. Our services are literally out of the box so that you can live life unpacked. We are not like other storage companies who have you pack, stack and forget your things. We help you unpack your storage needs with our concierge style services. We start with a consultation to learn about your storage needs, we collect your items from clothing to collectibles, household items and more, and our technology provides complete cataloging and viewing of your virtual closet on demand.
When you are ready, we return your items to your home.
All your items will be stored in Christine’s Closet safe, secure, and fully climate-controlled facility. We are located in Houston, Texas currently serving the greater Houston area with plans to expand our storage services to other markets soon.
Christine is one of the co-founders of Christine’s Closet Storage. While dealing with her own storage challenges, Christine had the ingenious idea for Christine’s Closet Storage. Her vision sparked a fresh take on storage. You can learn more about Christine and her co-founders, Sana and Steph on the About Us tab of our website.
After consulting with a Christine’s Closet Storage Specialist to determine your storage needs, an appointment will be set for pick up. Christine’s Closet will arrive at your location with a van/truck and a team of Storage Specialists ready to pick up your items for storage. We will inventory all your boxes and individual items with a unique barcode, photograph items to be stored, and transport your items to our secure storage facility.
At our secure facility we will take more detailed photos for your Virtual Closet. Whenever you want one or more items delivered, simply login to your Christine’s Closet account, make your request and schedule a return delivery. We can also pick up additional storage items when dropping off. All you need to do is make the request!
Boxing your items is important to ensure the safety of your items while in storage and the safety of the Christine’s Closet team.
Strategically sort, group, and pack items together that you will most likely want back at the same time. For example, store all your holiday decorations together. Please add a note on top of each box, like “hunting gear” or “dishes and glassware” so these items can be easily located.
Most of all, do not worry, just ask your Christine’s Closet Storage Specialist if you have questions. We are here to help!
Have you ever put something in storage and forgotten what you had stored? Your personal virtual closet solves the problem of “out of sight out of mind”. You will have access 24 hours a day to view the items you have stored with Christine’s Closet. The Virtual Closet also makes requesting returns super easy.
Requesting a return is fast and convenient. You will login to the Christine’s Closet website and submit a return request, and we will contact you within 24 hours with return details and scheduling.
Christine’s Closet Storage plans have a minimum term of three months, paid month to month. Additional charges apply for deliveries of large items or large quantities which require two or more Christine’s Closet Specialists and return deliveries that exceed the maximum allowed per month. For further details, please refer to our Full Terms of Service or speak to a Christine’s Closet Specialist.
We want to support all of your storage needs. Sometimes our clients need help with other services like packing, unpacking, moving, home organizing, cleaning, garment repair/dry cleaning and consignment services. Let us know how we can help, and we will help find a solution.
